On the Ping-Pong blog, the article "Conversation Design of Luda Dreaming of Superhuman AI" has been posted. There are many things to worry about when designing an open domain chatbot. Luda is an open domain chatbot developed by ScatterLab, which is advancing daily conversation technology, and is developed on the Facebook messenger platform and can be easily tested. It seems to be helpful for those planning and researching open domain chatbots.
It is said that Luda's dialogue composition is basically composed of free dialogue and event dialogue. Among them, the role of free conversation is to select the most appropriate answer among candidates for answers by referring to the previous conversation context, especially to make the conversation flow smooth. In contrast, event conversation plays a role of exchanging and remembering information about each other in order to improve the familiarity between the user and AI, and giving the concept of affinity. Both can be said to have a different direction from existing goal-oriented chatbots, and can be seen as essential elements of human AI.
The part of the article that was impressive is the product mission. It is not aimed at replacing or better solving some of the tasks humans have to do, but rather has the product mission to “make no one lonely anymore”. In other words, since we aim to create a conversational AI that is as or more preferred as a real person, we are not limited to a specific task, and there is a difficulty in considering various parts. Smilegate.AI believes that the direction of Human-Like AI is consistent in many areas, so we keep watching with interest.